Mental Health Plan

We welcome you to Riverside County Department of Mental Health and to the Medi-Cal Mental Health Plan. We provide specialty mental health services for people who live in Riverside County and are eligible for Medi-Cal.

Managed Care Office
9731 Magnolia Avenue
Riverside, CA  92503
Consumers - (800) 706-7500
Providers - (951) 358-7797

Hours of Operation:  Monday - Friday  8:00 a.m. - 5:00 p.m.

Consumer Information

• Individual Providers
• Agency Providers
• Notice of Privacy Practices (English  / Spanish ) 
• County of Riverside Guide to Medi-Cal Mental Health Services, (English | Spanish Part I)  (Spanish Part II)
• Riverside County Mental Health Plan Grievance Procedure, (English | Spanish )
• Riverside County Mental Health Plan Appeal Procedure, (English | Spanish ) 
• Grievance Request/Procedure Form, (English | Spanish ) 
• Appeal Request/Procedure Form, (English  | Spanish )
• Consumer Grievance Poster, (English | Spanish )  
   
• Your Right to Make Decisions About Medical Treatment (3-fold pamphlet), (English | Spanish ) 
   

Provider Information

• Riverside County Mental Health Plan Hospital (Inpatient) Provider Manual
• Hospital (Inpatient) Provider Manual Attachments
  • Attachment A - 24-Hour Inpatient Notification
  • Attachment B - 24-Hour Notification Correction Request
  • Attachment C - Indigent Screening Form: Adult
  • Attachment D - Indigent Screening Form: Minor
  • Attachment E - Inpatient TAR Processing Criteria
  • Attachment F - NOA-C
  • Attachment G - Inpatient Psychiatrist CPT Codes
  • Attachment H - Indigent Notification and TAR
  • Attachment I -  LIHP/RCHC Notification and TAR
  • Attachment J - Medication Declaration RCMH Policy 280 - Consent for Medication of Court Wards and Dependents not Under Conservatorship 
  • Attachment K (a) & K (b) - Your Right to Make Decisions About Medical Treatment
• 5150 Manual
• Riverside County Designated Facilities
• Consumer Complaint and Formal Grievance Log
• UMDAP Form (Uniform Method of Determining Ability to Pay)
• Riverside County Department of Mental Health/ Mental Health Plan Outpatient Provider Manual 
          Click here to view the interactive Outpatient Provider Manual Attachments. Attachments to manual may reflect revisions.       

For New Providers

• Provider Application 
• Instructions on how to complete the application
• Riverside County Medi-Cal Beneficiaries Poster
• Medication Guidelines
• Medical Declaration Form (Please refer to http://www.courtinfo.ca.gov/forms/fillable/jv220.pdf )