Mental Health Plan

We welcome you to Riverside County Department of Mental Health and to the Medi-Cal Mental Health Plan. We provide specialty mental health services for people who live in Riverside County and are eligible for Medi-Cal.

Managed Care Office
4060A County Circle Drive
Riverside, CA  92503
Consumers - (800) 706-7500
Providers - (951) 358-7797

Hours of Operation:  Monday - Thursday  8:00 a.m. - 5:30 p.m., Friday 8:00 a.m. - 4:30 p.m.

Consumer Information

• Community Access Referral Evaluation & Support (CARES) Directory of Network Providers (English / Spanish)
• Notice of Privacy Practices (English  / Spanish ) 
• County of Riverside Guide to Medi-Cal Mental Health Services, (English | Spanish Part I) (Spanish Part II)
• Riverside County Mental Health Plan Appeal & Grievance Procedure (English | Spanish)
• Riverside County Mental Health Plan Appeal & Grievance Procedure/Request Form, (English | Spanish)  
• Consumer Grievance Poster, (English | Spanish)    
• Your Right to Make Decisions About Medical Treatment (3-fold pamphlet), (English | Spanish)  

Provider Information

• Riverside County Mental Health Plan Hospital (Inpatient) Provider Manual
   
  Hospital (Inpatient) Provider Manual Attachments
• • Attachment A - 24-Hour Inpatient Notification
  • Attachment B - 24-Hour Notification Correction Request
  • Attachment C - Indigent Screening Form: Adult
  • Attachment D - Indigent Screening Form: Minor
  • Attachment E - Inpatient TAR Processing Criteria
  • Attachment F - NOA-C
  • Attachment G - Inpatient Psychiatrist CPT Codes
  • Attachment H - Indigent Notification and TAR
  • Attachment I -  LIHP/RCHC Notification and TAR
  • Attachment J - RCMH Policy 280 - Consent for Medication of Court Wards and Dependents not Under Conservatorship
  • Attachment J-1 - Medication Declaration Fax Cover Sheet
  • Attachmnt J-2 - JV 220
  • Attachment J-2 (S) - JV220 Spanish
  • Attachment J-3 - JV 220A
  • Attachment J-3 (S) - JV-220A Spanish
  • Attachment J-4 - JV-221
  • Attachemnt J-4 (S) - JV-221 Spanish
  • Attachment J-5 - JV-223
  • Attachment J-5 (S) - JV-223 Spanish
  • Attachment K (a) & K (b) - Your Right to Make Decisions About Medical Treatment
• 5150 Manual
• Riverside County LPS 5150 Designated Facilities
• Policy 142: 5150 Authorization for Professional Persons
• Consumer Complaint and Formal Grievance Log
• UMDAP Form (Uniform Method of Determining Ability to Pay)
• Riverside County Department of Mental Health/Mental Health Plan Outpatient Provider Manual 
  Click here to view the interactive Outpatient Provider Manual Attachments. Attachments to manual may reflect revisions.       

For New Providers

• Instructions on how to complete the application
• Provider Application 
• Riverside County Medi-Cal Beneficiaries Poster
• Medication Guidelines
• Medical Declaration Form (Please refer to http://www.courtinfo.ca.gov/forms/fillable/jv220.pdf )